Refund Policy
Last updated: 7 October 2026
Refund eligibility
You may be eligible for a refund if:
- You were charged for a purchase that did not grant access to the exam or series (a technical failure on our end).
- You were charged more than once for the same purchase.
- An institute removes or unpublishes a paid exam/series you purchased before you have attempted it.
Refunds are not available once you have started an attempt on a purchased exam, or for change-of-mind requests.
How to request a refund
Contact us within 7 days of the purchase with your order/invoice details. Approved refunds are processed to the original payment method via Razorpay within 5-7 business days.
Contact us
For refund requests or questions about this policy, use the contact option on the institute's page, or reach out via the support channel listed in our Terms of Service.